ChangeWAVE, Inc. (hereinafter referred to as ChangeWAVE) is committed to protecting customer privacy. The following policy describes how ChangeWAVE protects customer’s personal information. ChangeWAVE has procedures in place to safeguard the security of customer information and promote awareness of the importance of protecting customer’s data among all the employees and strictly enforce privacy safeguards within the company.

Management of Personal Information

ChangeWAVE maintains strict security measures to protect customer privacy through maintenance of the security system, establishment of the management system, and educating the employees to ensure that customer information is accurate and up to date, as well as to protect customer information from unauthorized access, loss, destruction, alteration, or disclosure.

Intended Use of Personal Information

ChangeWAVE uses the information given by the customer to contact the customer, to provide customers with information related to services of ChangeWAVE, to reply to customers’ inquiries, and to send e-mail messages and documents to the customers.

Prohibition against Disclosure and Provision of Personal Information to Third Parties

ChangeWAVE protects the personal information of the customer and does not disclose the information to third parties except in the following cases:
When ChangeWAVE has the customer’s consent to the disclosure
When ChangeWAVE needs to disclose a customer’s information to the business operators entrusted by us to provide a service that the customer has requested
When a disclosure is necessary to comply with laws and regulations

Security Measures to Protect Personal Information

ChangeWAVE takes all possible security measures to maintain the accuracy and security of customer information.

Customer’ s Access to Personal Information

If the customer makes a request to access, correct, or delete the personal information, ChangeWAVE will respond to the customer’s request after verifying his/her identity.

Compliance with Laws and Regulations and Revision of the Privacy Policy

ChangeWAVE will comply with applicable national laws and other regulatory requirements regarding a customer’s personal information held by ChangeWAVE and will continue to review our Privacy Policy for possible improvements.

Inquiries

Any questions or concerns about our Privacy Policy should be directed to the inquiry form.